Enterprise Experience
The same practices used to run large, multi-site networks, sized to fit your business and your budget.
Managed IT & tech support
Technology that works
And responsive support when it doesn’t.
Managed IT, cybersecurity, cloud infrastructure and websites for growing businesses, delivered remotely or on site.
About Sharpwave
Enterprise-Level IT For Growing Businesses
Sharpwave brings the tools and practices used to run large, multi-site enterprise networks to small and mid-sized businesses, at a size and price that fits.
From the network closet to the cloud, we take care of the technology your business runs on, so your team can stay focused on its work.
Work with us“We treat every client’s environment like it’s our own. No call centers, no runaround, just clear answers and support that knows your setup.”
The Sharpwave promise
Managed IT, cloud & security
Responsive Support
Requests get picked up quickly, with clear updates until the issue is resolved, remotely or on site.
Vendor Agnostic
We recommend what fits your business, not a particular brand, and support the technology you already have.
Why choose us
What Makes Sharpwave Different
One Partner For Everything
Networks, computers, email, cloud and your website, handled by one partner that knows how it all fits together.
Plain-English Answers
Clear explanations and honest recommendations, so you know what you’re paying for and why.
Proactive, Not Reactive
Monitoring and maintenance catch small problems early, before they turn into downtime.
Our services
Everything Your Office Runs On
Recommended
See plans
Managed IT Services
Monitoring, patching, tested backups and help desk support for your whole office, all for one predictable monthly rate.
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Help Desk & Tech Support
Help when something breaks, remotely or on site: computers, printers, email, software and everything in between.
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Networks & Wi-Fi
Firewalls, switches, Wi-Fi and VPNs designed, configured and documented to enterprise standards, so you’re never locked in.
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Cybersecurity
Practical protection sized for your business: endpoint security, multi-factor sign-in, email filtering and a plan for when something goes wrong.
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Cloud Infrastructure
Cloud environments designed, built and managed on AWS, Azure and Google Cloud, with security and costs kept under control.
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Microsoft 365 & Google Workspace
Business email and collaboration set up correctly and managed for you, whether you run Microsoft 365 or Gmail with Google Workspace.
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Backup & Disaster Recovery
Automated, tested backups and a recovery plan, so a failed drive or a ransomware attack doesn’t take your business down.
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VoIP Phone Systems
Business phone systems that work in the office or anywhere, set up and supported alongside the rest of your IT.
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Access Control & Surveillance
Door access and camera systems set up, networked and supported, so building security isn’t a separate headache.
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Websites & Domains
Fast, professional websites with hosting, domains, SSL and business email taken care of, including SPF, DKIM and DMARC.
Also handled: hardware purchasing and setup, office moves, internet providers and other vendors, and IT planning and budgeting.
Tell us what’s going on. We’ll take it from there.
Need a consultation?
Ways to work together
Three Ways To Work With Us
Choose ongoing coverage, help as you need it, or a single project. Either way, you know the cost before any work starts.
Managed IT
Billed monthly
Ongoing monitoring, maintenance, security and support for your whole office. The right fit if you want IT off your plate entirely.
- Monitoring and alerts
- Updates and patching
- Backup checks
- Security tools
- Help desk for your team
On-Demand Support
Billed hourly
Help when you need it, with no contract. A good fit for smaller offices or a one-off problem.
- Remote or on site
- No monthly commitment
- Pay only for the time used
Projects
Quoted up front
Network buildouts, office moves, Microsoft 365 migrations and new websites, scoped and priced before any work starts.
- Written scope and quote
- Clear timeline
- Documented at handoff
What we support
Support For The Technology You Already Use
We’re vendor agnostic. We’ll recommend what fits your business, but we can support whatever you already run.
- Windows PCs
- Mac
- Linux
- Servers
- Phones & tablets
- Networks & Wi-Fi
- AWS, Azure & Google Cloud
- Microsoft 365
- Google Workspace
- VoIP phones
- Access control
- Surveillance systems
- Backup & disaster recovery
- Printers
How it works
Getting Started Is Simple
A simple process with no surprises. You approve everything before any work begins.
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A Short Call
Tell us how your business runs, what’s been frustrating, and what you want fixed.
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A Look Under The Hood
We review your network, computers, accounts, backups and security, then explain what we found in plain English.
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A Clear Plan
You get specific recommendations and a quote. Nothing happens until you approve it.
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Done Right, Documented
We do the work, document everything we touch, and stay available for whatever comes next.
FAQ
Common Questions
- What size businesses do you work with?
- Mostly small and mid-sized businesses, from a few people in one office to companies with several locations. If your team depends on computers, email and a reliable connection, we can help.
- Do you offer on-site support?
- Yes. On-site support is available when a visit makes sense, and many everyday issues can be fixed remotely, which is usually faster.
- Can you work with what we already have?
- Yes. We start by documenting your current setup and fixing what needs fixing. Nothing gets replaced without a good reason.
- Do you only work with certain brands?
- No. We’re vendor agnostic. We’ll recommend what fits your business, but we can support whatever you already run.
- How does pricing work?
- Managed IT is a flat monthly rate based on the size of your office. On-demand support is billed hourly, and projects are quoted up front, so you know the cost before work starts.
- Can you build and manage our cloud?
- Yes. We design, build and manage cloud infrastructure on AWS, Azure and Google Cloud, and handle Microsoft 365 and Google Workspace.
- Can you take over our website and email?
- Yes. We can build a new site or keep your current one running, and take over hosting, domains, SSL certificates and business email.
- We already have an IT person. Can you still help?
- Yes. Many in-house IT people want backup for networking, security or big projects. We can work alongside them.
Contact us
Have A Question Or Want A Quote?
Send us a message and we’ll get back to you. Prefer to talk it through? Choose “Phone call” in the form and leave your number.
- Emailhello@sharpwavetech.com
- SupportRemote and on-site support available
- PhoneRequest a call back